It’s been a minute since Teachers Life last launched an all-Member annual survey. As part of a 360-degree deep-dive into Member experience in 2022, a broad survey was developed to capture the experiences and opinions of our Members over the course of their relationship with Teachers Life. Big Thank You! Thank you to those who took time to participate this year! Your feedback in the 2023 survey will be used as a benchmark for future surveys and in our quest for continuous improvement. This important information helps us move forward, towards the ideal Member experience. How did we do? How did Members rate their experience with our Representatives? 50% of participants gave us a 5/5! Thank you! And we netted out at a 4.3 average. What Matters Most to Members Service Experience? 53% of participants said: Accuracy of Response Knowledge of Representative Swiftness of Service We pride ourselves on excellence...
Written by Martha Turner Osborne, Chief Marketing and Social Innovation Officer In June 2020, my husband and I decided to redirect our summer plans and fix up our 100-year-old, off-the-grid cottage. What we hoped would take us one summer, ended up taking us three. Like many old cottages, ours was in desperate need of some TLC. In fact, it is fair to say, it was absolutely, positively falling into the ground. With no hydro, water access only, and little to no planned budget to fix up, the amount of work ahead of us was overwhelming. Coupled with that, we had no access to tradespeople and building materials were on back order in the throes of a global pandemic, which added an extra layer of complexity. My husband and I like to consider ourselves as hard working people but this project was waaaaayyyyyyy beyond our wildest imagination. Our journey began and ended with just my husband and I, a...
The holiday season is officially upon us! With all the complete chaos that this season brings, we decided to craft this year’s list of fantastic holiday activities to make the most of your time with friends, family, and across your community. The best part? Most of these items you can find in the comfort of your own home, for your whole family to enjoy, and it won’t cost you an arm and leg. Without further ado, here is our 2022 list of the Top 10 Holiday Must-Tries. 1. Take advantage of the winter wonderland outside Spending time in the fresh, cold air through wholesome outdoor activities can get you moving and help you make some of the best memories this season. Building a snowman and making snow angels is the obvious choice for a guaranteed good memory, but there are plenty of other options if that’s not your mood. Tobogganing...
This week I had the pleasure of sitting down for coffee with our Teachers Life and nowly President and CEO, Kayte Fredrickson, to chat about her vision for our company, business perspective, and to get to know her a bit more as a person. Spoiler alert – Kayte is brilliant, driven, energetic, and keen to continue learning about the world around her, especially the Teachers Life / nowly staff and Members. Laura: Hey Kayte, thank you so much for taking the time to chat with me today! Starting off generally, I would love to know how you’re enjoying your time at Teachers Life and nowly so far? Kayte: I’m really enjoying it! I think what I like most is the potential, because we’re right on the cusp of something. It’s challenging in a way that’s driving us in a positive direction. Laura: I love that. Excitement is definitely in the...
